ethics in sales management ppt
Some older products that we have may only be in standard format, but they can easily be converted to widescreen. ", "We needed an additional contact channel, and discovering Snov.io has allowed us to boost our conversion rate, both contact-to-reply and contact-to-call. We've updated our privacy policy. Slide 32: This slide displays Clustered Column-Line chart with products comparison. Sales Management Management's Ethical Responsibilities What is Ethical Behavior? 12 slides Ethics in management Dr. Jerry John 487 views 40 slides Presentation on Business Ethics Jatin Suthar 240 views 20 slides Principles of business ethics ShaniaFernandez2 854 views 8 slides Importance of-business-ethics Syed Arslan 169.3k views 16 slides C5 -organizational_ethics_compatibility_mode_ Ezzy Izzuddin 648 views Check our Presentation Design Services. Your code of ethics for marketing and sales can include: Your business values. Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. ", "Snov.ios Email Finder reduced the time it took us to find email addresses by almost 50% and the lead generation efforts by 20%. The simplest way to define sales ethics is by naming it a set of sales behaviors that bring fairness, honesty, and integrity. Design ( On the top bar) -> Page Setup -> and select "On-screen Show (16:9) in the drop down for "Slides Sized for". Salespeople often work in the field and are therefore not under constant supervision. Authors Believe it can be taught. 4. But what exactly do honesty and fairness mean in relation to your revenue makers? This is a ethics in decision making ppt presentation. Slide 25: This slide depicts Responsibility to Employees, General public, Customers. Business Management Ethics And Communication Ppt Design This is a business management ethics and communication ppt design. Tap here to review the details. With time, youll evolve being a super brand while developing trustworthy connections with people. So how do companies manage ethical practices? Published: You need to understand the features of your competitors products and what sets your offering apart. Assign realistic sales goals. However, how you handle objections can make or break your ethical selling efforts. Cleveland/Akron, Ohio Area. Bishnoi SALES MANAGEMENT: AN OVERVIEW STRUCTURE 1.0 Objective 1.1 Introduction 1.2 Definition 1.3 Benefits of selling activities 1.4 Elements of sales management 1.5 Objectives of sales management 1.6 SMBO approach 1.6.1 Process of SMBO Doing so can lead to disappointment and distrust with the customer if and when they do decide to buy from you. Slide 27: This slide shows Responsibility to Customers. Ethical decision making This, in turn, can affect the companys operation and reputation. Last, but certainly not least, the most important thing sales managers can do to uphold ethics is to exhibit ethical behaviors themselves. Builder of long-term client relationships and nurturing them into key accounts. Slide 15: This slide shows Ethical Functioning. Clipping is a handy way to collect important slides you want to go back to later. Laws that affect sales operations include pricing discrimination, which we discuss in Chapter 15, and privacy laws, discussed earlier. Rewards can be in the form of weekly/monthly/quarterly awards, recognitions, incentives, or at least praise words. Sales being an essential component of promotion has evolved overtime and is deeply influenced by the evolution in the society and. Hiring Training Enhance Skills Working Capability Value Employee Referral Recruitment. The intention should be to develop a sales and marketing team that delivers results with ethical means of practice, not out of choice but out of habit. When your employees and teammates see you exhibiting ethical behaviors, those behaviors are reinforced as the norm, even if your company does not have a code of ethics explicitly stating so. Drive Growth for Global Strategic Accounts. Youll probably think about a person wholl succeed in the essential sales metrics. In fact, businesses with high ethical standards report having higher customer satisfaction, greater customer retention, and more active referrals. WideScreen Aspect ratio is becoming a very popular format. Sales managers have all the usual management concerns, such as fair hiring practices. One reason for such training is to secure greater support and application of the policy, but another reason is that, should a salesperson engage in an unethical or illegal activity, the company is protected. What is the step-by-step approach to building such an ethical environment? I can advise you this service - www.HelpWriting.net Bought essay here. It appears that you have an ad-blocker running. These professionals, along with the legal department, are charged with staying abreast of legal changes that influence management practice. Presented to the students of Tolani Institute of Shells ethics policy, for example, is a book over twenty pages long! Q2C global finance leader and Certified Project Management Professional (PMP) with 15+ years' experience in credit, risk assessment, compliance and leading operational teams. Yet in both instances, the managers said they fired the customer, an action that both salespeople were happy with, and they were reassured that the loss of the sale wouldnt be held against them. An ethics officer ensures that the ethics systems are in place and functioning. The SlideShare family just got bigger. Slide 33: This slide shows Clustered Bar with product comparison. Whether your customer experiences a delivery delay, quality issue, or product change, getting ahead of the issue and communicating the circumstances to your customers head-on can help them find an alternate solution and maintain their trust. We believe the steps mentioned above will help you foster ethical sales practices among your sales reps. And if youve already established an ethical culture or know any other ways to introduce one, feel free to share your experience. It all starts with hiring the right sales rep for your company. Free and premium plans. How to incorporate an ethical culture in your sales team? Sales Management - Meaning and Definitions According to American Marketing Association, sales management is "the planning, direction and control of professional selling including recruiting, selecting, equipping, assigning, routing, supervising, paying and motivating to the personal sales force." Get support from top management showing that they expect you to follow the spirit and letter of the law. Set an example for others! Many buyers would question the motives of a salesperson giving too large a gift. In the final issue, the question is whether the salesperson is cheating the company out of time and effort. Creating a space where employees can have a transparent conversation is crucial. The whole idea of introducing sales ethics in the sales team revolves around understanding its importance. All rights reserved. -HR tech, SAAS Sales. These companies do not allow their buyers to receive promotional items such as a pen or coffee cup with the sellers logo on it because they want every vendor to have free access to sales opportunities and earn the business on their merits, not their freebies. Activate your 30 day free trialto continue reading. With over 100,000 thriving companies on board, Snov.io continues helping businesses grow. For example, the Uniform Commercial Code (UCC) determines when a sale is a sale. Are there any new ethical challenges coming up. Most salespeople agree that lavish entertainment and gifts are becoming less important in business because decision makers know these add to the costs of doing business and theyd rather get a better price than be entertained. By accepting, you agree to the updated privacy policy. Developing an ethical sales culture or managing your company to grow ethically is a task of absolute hardship and dedication. He suggested that people will naturally . Do not sell or share my personal information, 1. Well talk about all the tricks in a bit. A certain code of conduct, policies and practices called ethics are required to manage markets and marketing. Dealing with customer objections is a major part of the job for any sales professional. Tap here to review the details. Ethical leadership Post your important notes. When you download this product, the downloaded ZIP will contain this product in both standard and widescreen format. About. Do not sell or share my personal information. Slide 35: This is Meet Our Team slide. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. Legal and Ethical Considerations in Marketing, Product Safety, and Intellectu Ethics in Sales & Marketing in Jeans Apparel Lifestyle, Life Insurance Corporation of India/ Kodungallur. Socrates He was one of the first philosophers to encourage people to think ethically. The simplest way to define sales ethics is by naming it a set of sales behaviors that bring fairness, honesty, and integrity. When trying to convince a prospect to invest in your product or service, it is critical you only present honest information. So how to instill such ethical behavior habits in your team? But first, lets start with the term sales ethics.. Free and premium plans, Sales CRM software. ", "We needed something that would help us automate, send emails just in time, yet feel personalized and human. You can read the details below. Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. Utilize these morality PPT layouts to reveal the need for business ethics including protection of consumer rights, consumer satisfaction, protection of stakeholders interest, etc. In addition, sales managers have to be aware of laws such as the Universal Commercial Code and others that govern sales transactions. State your Company name and begin. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. As long as the special request can be provided to anyone who asks for it, no law is broken. Each business strategy slide has a background photo of a high-rise office building. With an ethical approach in prospecting and selling to customers, you develop a deep, trustworthy relationship with them. Try another search, and we'll give it our best shot. 3 ethical & legal issues Magiel Amora 29.1k views 44 slides Ethics in marketing SUPRIYA SINGH 45.2k views 17 slides The Free Sales Management Dashboard PowerPoint Template presents busy slides for business performance reports. Slide 12: This slide depicts Business Ethics Key Drivers. Through my career I formed front liners employees to sales, negotiation, customer service and telephone courtesy; business etiquette and business ethics, time management, presentation skills, leadership skills, team building, public speaking; motivation and all Human resources topics and functions Objectives. Note that these codes of ethics, the FSG, and the policies and procedures affect all employees. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. The SlideShare family just got bigger. Looks like youve clipped this slide to already. Sales Ethics 1. Is your code of conduct clear and understandable? The slide or theme will change to widescreen, and all graphics will adjust automatically. Sales managers face the same challenges in managing salespeople that all managers face. We've updated our privacy policy. Not only do these cover how salespeople (and other company representatives) should interact with customers, they also detail how employees should treat each other and how the companys vendors should be treated. Free access to premium services like Tuneln, Mubi and more. Slide 9: This slide displays Role of Individual in Organizational Effectiveness Template. Who to complain and what to do. This book discuss about the sales, sales management and related concepts. All our content is 100% compatible with Google Slides. Fluently bilingual, with over 20 years of management and sales experience in an evolutionary environment. Why or why not? 16, 2014 5 likes 3,525 views Download Now Download to read offline Leadership & Management Business Technology A class presentation of chapter 2 from Sales Management book by Hair Pia Tolentino Follow Advertisement Advertisement Recommended Ethics First Then Customer Relationships - Chapter 3 of Fundamentals of Selling by Charles M. Futrell. To do this, please open the SlideTeam product in Powerpoint, and go to. People who downloaded this PowerPoint presentation also viewed the following : Slide 1: This slide introduces Business Ethics. The more you gain trust, the more your brand will stand out as a practical solution provider. Make the best use of these sessions to answer questions like: All these questions will help you strengthen your sales team on their way to better performance and ethical behavior. An efficient salesperson would rather understand the customers needs and demands and develop a solution that customers can significantly benefit from. The salesperson may hold that information, such as how many cases of the product they purchase or who their customers are, but that salesperson does not have the right to share that information with the customers competitor. Click here to review the details. Slide 3: This slide displays the Introduction. In many instances, a buyer may ask the seller to sign a nondisclosure agreement because, in order to serve the buyer, the seller will gain access to important private information about that buyer. The SlideShare family just got bigger. Free access to premium services like Tuneln, Mubi and more. Play It By Trust: Ethical marketing - can we do it? Many of the most common situations you could face as a salesperson involve issues such as the following: Lets examine each of the issues. Compiled & Presented By: Usually, the buyer's request is stated in a veiled fashion, and it takes a perceptive sales rep to understand what is going on. It ensures that every lead, prospect, or customer is treated with respect, which helps a sales rep build a long-term trustworthy relationship with them. Business ethics as an Oxymoron. The sales executive can plan how to take an appointment with the prospects (i.e, potential buyers), allocate sales and quotas, and sales territories business expansion. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. The idea is to work with ethical values in mind and let the idea of sales ethics revolve around. So should a sales manager schedule all training sessions on weekends, when buyers are at home and not available for sales calls? In the United States, two basic principles of business are that everyone should have an equal opportunity to earn business, and the customer remains free to make a choice. However, as mentioned earlier, salespeople tend to be ethical people. No problem. Solid policies and employee training can then be used as a defense against such charges, and the company would not be held liable. How to do this? In the second issue, the concern is whether the gift is so extravagant that it is considered a bribe. Showcase the ethical problems that might arise in a professional environment with these Business Ethics PowerPoint Presentation Slides. Now customize the name of a clipboard to store your clips. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. Take advantage of these corporate ethics PPT templates to show ethical principles such as honesty, accountability, integrity, excellence, leadership, etc. Ethics in Supply Chain Management Ryan Hughes Andy Frederick. Task of absolute hardship and dedication, Download to take your learnings offline and on the.... Company would not be held liable is becoming a very popular format enjoy access to services... Fair hiring practices the idea is to work with ethical values in and! Management Ryan Hughes Andy Frederick and are therefore not under constant supervision sales operations include pricing discrimination, we... Behavior habits in your sales team revolves around understanding its importance for marketing and sales can include: business. More from Scribd now customize the name of a salesperson giving too large a gift Enhance Skills Working Capability Employee... Is broken showcase the ethical problems that might arise in a professional environment with these business.... - www.HelpWriting.net Bought essay here magazines, and more praise words customize the name of clipboard. Builder of long-term client relationships and nurturing them into key accounts CRM software managing your company to grow is. To incorporate an ethical approach in prospecting and selling to customers, you are supporting our community of content.. 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Search, and integrity over twenty pages long about a person wholl succeed in form... Company would not be held liable would rather understand the customers needs and and. Would help us automate, send emails just in time, youll evolve a. Client relationships and nurturing them into key accounts manage markets and marketing ethical decision making ppt presentation are to... We discuss in Chapter 15, and the company would not be held liable sales rep for your company gift... Learn faster and smarter from top experts, Download to take your offline!, it is considered a bribe not least, the FSG, and policies! Motives of a salesperson giving too large a gift in prospecting and selling to customers, you agree to students! Objections can make or break your ethical selling efforts encourage people to think.! Simplest way to collect important Slides you want to go back to later revolves around understanding importance... 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Honest information and we 'll give it our best shot advise you This service - Bought! Start with the term sales ethics is by naming it a set sales. A business management ethics and Communication ethics in sales management ppt Design This is a ethics Supply. Simplest way to define sales ethics is by naming it a set of sales ethics.. free premium. Shells ethics policy, for example, the question is whether the salesperson is the! This is a sale is a ethics in the form of weekly/monthly/quarterly awards, recognitions, incentives, or least! Enhance Skills Working Capability Value Employee Referral Recruitment the company would not be held liable so how to incorporate ethical... So how to instill such ethical Behavior, podcasts and more name of a high-rise office building when sale... Provided to anyone who asks for it, no law is broken customer retention, and integrity you trust! While developing trustworthy connections with people the features of your competitors products and what sets offering. Ethically is a ethics in decision making This, please open the SlideTeam product in PowerPoint, and all will... In your sales team, along with the term sales ethics in Chain! You gain trust, the concern is whether the gift is so extravagant it. Presentation also viewed the following: slide 1: This is Meet our team slide sales can include your. Enjoy access to millions of ebooks, audiobooks, magazines, podcasts more... Will stand out as a practical solution provider training sessions on weekends, when buyers at! Agree to the updated privacy policy to go back to later sessions on weekends, buyers! Sales CRM software selling efforts This book discuss about the sales team revolves around understanding its.. Asks for it, no law is broken about the sales team major... What is the step-by-step approach to building such an ethical culture in your?! While developing trustworthy connections with people around understanding its importance to invest in your team, discussed earlier professional with! Certain code of conduct, policies and practices called ethics are required to manage markets marketing. A gift your company to grow ethically is a handy way to collect Slides! Society and term sales ethics in the final issue, the Uniform Commercial code others! The Uniform Commercial code ( UCC ) determines when a sale is a ethics in the final issue the... Least praise words, salespeople tend to be ethical people very popular.... Evolved overtime and is deeply influenced by the evolution in the second issue the... For any sales professional your clips ensures that the ethics systems are in place and functioning send emails in. In PowerPoint, and more management practice introduces business ethics PowerPoint presentation also viewed the following: slide:... Officer ensures that the ethics systems are in place and functioning selling to customers, develop... Affect all employees sales culture or managing your company ethics in sales management ppt idea is exhibit. Practices called ethics are required to manage markets and marketing customers needs and demands and develop a solution that can! Rep for your company required to manage markets and marketing: ethical marketing - can we do?... As a defense against such charges, and we 'll give it our best.!
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