southwest travel funds refund
I had to borrow money for my hotel and my rental car. Hyperwallet allows Customers to select their method of reimbursement and has options including PayPal, Venmo, the Customers bank account, bank card, paper check, and MoneyGram.. Special Offers. That extension gives anyone the chance who may have planned to re-qualify by flying over the last couple of weeks and couldnt because of the disruptions an additional month to complete that re-qualification travel, a Southwest spokesperson said. I see that they set themselves up for success at the customers expense. Book. The pilot then announced that he was out of flying hours for the day and we would be returning to the airport and would have to wait for another pilot to take us to Orlando. Earn up to 10,000 points per night on hotel stays. You'll get the latest news, information, and promotional offers from Southwest all in one sweet email. Any Wanna Get Away or Wanna Get Away Plus flight credit will be forfeited. Southwest Airlines Co. All Rights Reserved. Required fields are marked *. But a week later, Southwest still hasn't publicly said how much it will cover: The airline has repeatedly declined to address Thrifty Traveler's questions about what costs it will consider reasonable.. To make application for a refund of any unused air fare, please write Southwest Airlines Refunds Department - 6RF, P.O. Yes, the entire amount of the Transferable Flight Credit must be transferred. I havent received any automated response or anything! D'Annunzio. div.footer div.flex-placement b a:hover { Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Ritz-Carlton is coming to Italy, Hyatt opens in San Miguel de Allende and other hotel news you missed. For travel booked with Rapid Rewards points, If canceled, points will be returned to the Rapid Rewards account holder who booked the ticket. In order to provide a top-notch Internet experience, we prohibit access to certain high-bandwidth applications and websites. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { I only need 378 points to reach my 125,000 points for the 2023 and would have made it if my flight was not cancelled on Dec. 23. padding: 0; Offer ends 3/13/2023. Business Select, Anytime, and Wanna Get Away Plus fares include the transferable flight credit benefit, if you cancel your flight. You can redeem your funds by going to the Southwest website at Southwest.com, by phone, through the mobile app, or at a Southwest ticket counter for future flights. If you reached this error page by typing an address into your web browser, please verify that the spelling and capitalization are correct and try reloading the page. There is information in the previous heading. File a complaint against Southwest directly with the DOT. Southwest is the largest operator of the Max in the world, with 34 jets. Southwest LUV Vouchers are the cousin of travel funds and you can even convert travel funds into LUV Vouchers (read more on that below). In the legal profession, information is the key to success. So sad. Note: This will not track LUV Vouchers, which are typically received as a form of compensation from a flight-related issue. To request a flight refund, please call us at 1-800-I-FLY-SWA (1-800-435-9792) or email us using the form. And we will lean in and go above and beyond as they would expect us to. I'm just putting that on me as, MY BAD. div.footer div.flex-placement a:hover { payment.If the UATP card was used to pay for the Southwest Airlines flight, the refund will be made to the UATP card. Already a subscriber? We may receive compensation when you click on links to those products. A Houston family is stuck in Orlando after their Southwest flight back home was canceled. No flights for our family until Dec 24th. 2023 Southwest Airlines Co. All Rights Reserved. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { [data-class="swa-g-screen-reader-only"] { External site which may or may not meet accessibility guidelines. html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { If cancellation took place between March 1, 2020 and September 7, 2020 you qualify for the extension so you can contact Customer Relations and ask about that. You cannot transfer a partial amount. Promotional Companion Pass valid through 2/28/2024. } } } 04-05-2020 09:19 PM wsjsherry By P.J. Our trip did not turn out well sadly. } All rights reserved. text-decoration: underline !important; (opens popup). This includes the confirmation number from the original flight as well as the passenger's first and last name. For Anytime orBusiness Selectaward travel reservation: the points used for booking will continue to beredeposited tothe purchaser's Rapid Rewardsaccount,and any taxes andfees associated withthe award travel reservation will be converted into a flight credit for future use. To request a flight refund,. I received an email today with a refund amount, which over $1,041.37 less than submitted. width:556px !important .facebook-share-button-command--button { html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { } They are not reimbursing for reasonable meals (McDonalds, Dominos, etc.) It started with a historic winter storm, but Southwest's problems spiraled into a nearly weeklong operational catastrophe while other carriers were flying smoothly. Do I have to transfer the entire Transferable Flight Credit? Re: Southwest makes it impossible to use credits, southwest Vacation package credit issues- hotel portion, Re: Death - travel funds, ticket and points. A Southwest spokesperson said in an email Tuesday that they are processing all requests as quickly as possible. As it chips away at that mountain of lost bags and requests for money, the airline proactively emailed an apology to customers Tuesday, offering 25,000 bonus Rapid Rewards points. How do I transfer a Transferable Flight Credit to another passenger? Law360 (March 1, 2023, 9:25 PM EST) -- Southwest Airlines has asked a federal judge to exclude the plaintiff's expert in a refund class action over canceled flights, arguing . *Where available. } Southwest Extends 2022 Companion Pass & Status. It may have expired or been removed. } What if I cancel my ticket that includes both a Wanna Get Away and a Wanna Get Away Plus fare? text-decoration: underline !important; For bookings made through a Southwest Business channel, there is a limitation to transfer only between employees within the organization., 2Due to licensing restrictions, on WiFi-enabled international flights, free live TV and iHeartRadio may not be available for the full duration of flight., 3Internet access for $8 per device from takeoff to landing. https://www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- Re: STOP flying SW - they rob customers!! Please provide the details of your experience below, and our Customer Relations Department will research and respond as soon as possible," the website reads. How to reprice a flight when the fare decreases, Southwest Travel Fund reader mistake story, Battle of the Airlines: Why I think Southwest Airlines is the best, Do Not Sell or Share My Personal Information. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { Where do I go to claim that? After submitting my claim with receipts, after 2 months I was told that the receipts I submitted were not legible and they could not consider my request for reimbursement without additional information. To submit a reimbursement request in accordance with our Customer Service Plan, please choose the nature of your email and then select Travel Disruption > Expense Reimbursement Request for your submission. We also prohibit access to certain obscene or offensive content.. The airline has repeatedly declined to identify a dollar figure or provide any specifics beyond confirming that alternate transportation will include flights booked on another airline. They did not reimbursement for meal costs (all fast food) nor the gas for the rental car. Check in. If the flight change was significant and would normally allow for a customer to cancel and receive a refund you may be able to document everything and request the original, extended expiration date be re-instated similar to a refund back to original form of payment. FOX 35 reached out to Southwest for clarification, however, in its response, Southwest directed us to the brief statement already on its website. This is a good enhancement to Southwest's ticketing technology and will help travelers keep track of their Travel Funds. Allie Johnson is a Senior Editor at Thrifty Traveler, where she edits and writes news articles, guides, reviews, and other stories. Navigate the calendar using PAGE UP and PAGE DOWN to change the month, you can also hold CONTROL and press the ARROW KEYS to change the day. We have some receipts but not all. Are tickets purchased with Rapid Rewards points eligible for Transferable Flight Credit? Good luck with coughing up $100 or more. @mjyorkWe're sincerely sorry for the frustration. . /* Spanish Homepage footer */ } (opens popup). text-decoration: none !important; Other cancellation and refund considerations and expense reimbursements. . Select My Account > View Travel Funds > Transfer to someone else (make sure you have the recipients full name, email and Rapid Rewards account number). External site which may or may not meet accessibility guidelines. Who can I transfer my Transferable Flight Credit to? color: #636363; Southwest said when a flight is canceled, travelers can request a refund for the cost of the unused ticket, which will be issued to the original form of payment. How do I know if I have a Transferable Flight Credit? There is information in the previous heading. font: italic normal 11px/1 Arial; font-weight: bold; For those Customers who submitted receipts, we are reimbursing reasonable expenses incurred as a result of the disruptions including meals, hotel accommodations, and alternate transportation., Approved reimbursement payments will be sent either by check or Hyperwallet, a PayPal service contracted by Southwest to make the distribution of approved Customer payments easy, efficient, and convenient. Its easy to see whos business they value more. The flight credit may have expired prior to July 28, 2022, The recipients information provided may not match the Rapid Rewards account information, The flight credit may not be associated with the original owners Rapid Rewards account and therefore cannot be transferred until that step is complete. position: absolute; I deleted my email from him, but we were affected, sched to fly out Dec 26. We were stuck with no ride, no hotel, no food. width: 1px; color: #636363; /* Spanish Homepage footer */ Editorial Disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Will I get a refund if Southwest cancels my flight? left: 277px !important; Check your DNS Settings. Southwest has committed to refunding travelers whose flights were canceled between Dec. 24 and Jan. 2 as well as reimbursing customers for extra costs like last-minute flights on other carriers, rental cars, hotels, and meals. For Anytime or Business Select award travel reservations: the points used for booking will continue to be redeposited to the purchaser's Rapid Rewards account, and any taxes and fees associated with the award travel reservation will be converted into a Transferable Flight Credit for future use. To submit a reimbursement request in accordance with our Customer Service Plan, please choose the nature of your email and then select Travel Disruption > Expense Reimbursement Request for your submission. text-decoration:underline; But one thing is certain: Speedy and generous payouts could go a long way toward rebuilding travelers' trust in the airline. And the burden lies on travelers to submit the paperwork and follow-up to get some money back from Southwest. If you were impacted by a flight cancellation or significant delay between December 24, 2022 and January 2, 2023, you may submit receipts via Email Us on Southwest.com. External site which may or may not meet accessibility guidelines. color: #111B40; We tried making reservations for days to be able to complete the mileage requirement of 125,000 miles but as we all know not reservations could be made. I've incurred additional expenses (e.g. BS!!! height: 6px; A few minutes after the aircraft was back at the terminal we were informed our flight was cancelled. We were at a layover in Atlanta and they flight was delayed due to a missing flight crew member. You have to know whats happening with clients, competitors, practice areas, and industries. We'll run a soft credit check to find special offers, but it wont affect your credit score. They only wanted to refund 2 tickets or $68 credit for next flight white-space: normal; As a Customer-to Customer support forum, we are not equipped to view or assist you with your funds here. html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } I was told they will reimburse my flight that was canceled twice. The cruise was paid on February 17, and airfare a week later (so we are still within applicable deadlines to purchase the insurance). Thus we were not only not able to make flight to meet requirements and finishing using the 2022 Companion pass I have now been told 3 times because I did not have a flight on December 23rd or any other day canceled that I do not get the extension for use of the Companion pass not the ability to use the extension to gain the 6582 miles still needed for 2022. How do I dispute the refund amount? I am out over 1k and submitted the refund with receipts via southwest website as they requested. margin: -1px; .air-check-in-edit-contact-information-banner--link { is a contributing writer to The Points Guy where she focuses on family travel. There is information in the previous heading. In the event that you cancel a reservation with a Wanna Get Away Plus, Anytime, and/or Business Select fare, your Transferable Flight Credit is transferable once. border: 0; What? font-style: normal; ORLANDO, Fla. - Southwest Airlines CEO Bob Jordan said he was "truly sorry" for the flight delays and cancelations that have stranded passengers and Southwest employees at airports across the country, including at Orlando International Airport, following a winter storm over the Christmas holiday. left: 482px !important; You can go online and print your bank statements. After waiting 2 months for a reimbursement for expenses incurred due to my luggage not being available for boarding my cruise. If your Southwest flight was canceled or significantly delayed between Dec. 24, 2022 and Jan. 2, 2023, head to Southwest's dedicated Travel Disruption page and fill out the reservation information from your canceled flight. Check out all the benefits that come with each Southwest fare type. Indicates external site which may or may not meet accessibility guidelines, 2023 This material may not be published, broadcast, rewritten, or redistributed. /* Fare chart comparison flyby */ } Will Southwest extend travel funds expiration? So this feature is apparently only going moving forward. View travel funds Help Center Do flight credits expire? Flight credits unexpired on or created on or after July 28, 2022 do not expire and will show an expiration date until our systems are updated. Do I agree that sometimes the "fine print" of things is a raw deal, YES. I booked a flight with Rapid Rewards points. If a Customer cancels a ticket where one fare is Wanna Get Away (not eligible for Transferable Flight Credit) and the other fare is Wanna Get Away Plus (eligible for Transferable Flight Credit), the Customer will receive a Transferable Flight Credit for the entire canceled ticket. D'Annunzio (March 1, 2023, 9:25 PM EST) -- Southwest Airlines has asked a federal judge to exclude the plaintiff's expert in a refund class action over canceled flights, arguing that his testimony did not show that those flyers who opted for travel credit were worse off than those who were paid back in different ways. U.S. District Court for the Eastern District of Pennsylvania, Access to case data within articles (numbers, filings, courts, nature of suit, and more. font: italic normal 11px/1 Arial; A Transferable Flight Credit can only be transferred between two Rapid Rewards Members. width: 273px; Refunds - Any change to this itinerary may result in a fare increase. You may submit receipts via Email Us on Southwest.com. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: ; } Performance & security by Cloudflare. Look Up Reservations. Southwest Airlines Co. All Rights Reserved. Yes, the 25l points is just a hey, sorry, please fly with us again on TOP of what monetary amount they owe you for incurred expenses. Flight Status. What can I do next. No, EarlyBird Check-In is non-refundable. Also, this has been such an issue that even USA today has written on it https://www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- . Yes, I know yours is a bit different as you didn't want to take the changed schedule, I'm aware of that. Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Away or Wanna Get Away Plus award travel reservations: if you do not cancel your reservation at least 10 minutes before the flights original scheduled departure time, any points used for booking will be forfeited, along with any taxes and fees associated with your award travel reservation. I think this was a rotten deal. Compare the cost in points or miles to cash, and see which option is best. You will need the first and last name, email address, and Rapid Rewards Account number of the person you wish to transfer the Transferable Flight Credit to. Our family was midway through our trip On December 22, 2022 when we had a travel issues. Opens new window. A Southwest flight credit from a previous reservation that is applied toward a Business Select or Anytime fare will be refunded as a flight credit. If you booked with no travel funds and later canceled the flight your travel fund expiration would be January 1, 2023. Southwest has been vocal about its displeasure with Boeing over the Max grounding. Check your DNS Settings. Plus, your own feed of TPG content. } As if they never existed. } html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff;} Flying Southwest; Flying with Southwest; Rapid Rewards International Travel; Airport Information; 737 Max Resource Page; New . As of now, there is no way to add them to the account tracker. 8Refundable, as long as you cancel your reservation at least ten (10) minutes prior to the scheduled departure of your flight. width: 348px; I was out of expenses for everything clothes, hotel, rental car, etc. I used the travel funds to schedule a flight in December. This left the travel funds in limbo. Southwest is thankful for your patience as we work diligently to review your reimbursement requests and receipts as quickly as possible. PLEASE NOTE: A verification email will be sent to your address before you can access your trial. You are presented with your available flight credit balance. When your reimbursement is processed, you will receive an email from Southwest advising you of the reimbursement amount approved and explaining that we have partnered with Hyperwallet to process the payment., The email from Southwest will also include your Customer ID, which you will need to access your payment., Then, within a few days, you will receive an email from Hyperwallet with instructions and a link to access your payment., Please ensure you check your junk and spam folders if you have not received communication from Hyperwallet within a few days., Documentation of exemption status (copy of front and back). Travel funds (refunds from canceled reservations) can only be used to purchase a ticket and cannot be used to . Didn't Get What You Expected from Southwest? padding-left: 30px; But with the anticipated volume of those requests, Southwest executives told reporters last week that it will likely take several weeks to process refunds and reimbursement. I have contacted SW via every possible contact method. If your flight is cancelled by Southwest and you choose to cancel your trip as a result, you are entitled to a refund for the unused transportation even for non-refundable tickets. U.S. Secretary of Transportation Pete Buttigieg told Southwest in a letter last week he expects refunds to be issued within seven days to travelers who booked with a credit card. Southwest.fm Opens new window. related to travel scheduled between December 24, 2022 and January 2, 2023. Law360 takes your privacy seriously. Again, if the dates don't seem to line up with what happened to you contact Customer Relations because there were known issues with correct dates being applied. The Dallas-based airline canceled more than 12,000 flights last week, ruining millions of passengers' holiday travel plans. Look Up Travel Funds. I lost not only the miles for round trip travel but hotel, dinning, transportation etc. } If you cancel your flight, you are forfeiting the EarlyBird Check-In purchase. Mine is that I used points for too many trips instead of using the travel funds. white-space: normal; On its website, Southwest said it would "honor reasonable requests for reimbursement for meals, hotel, and alternate transportation" for those who incurred additional expenses as a result of impacted travel. Am I transferring the ticket with the same itinerary to someone else? You are also entitled to a refund for any bag fee that you paid, and any extras you may have purchased, such as EarlyBird Check-In or Upgraded Boarding. text-decoration:underline; Unless you can actually fly before the 18th you're out of luck. However, Southwest has been known to extend the date another six months if you call them after the expiration date. With that in mind, you may notice an expiration date on your unexpired Transferable Flight Credits. How do i get a refund from Southwest Airlines? We are out of pocket almost $3,000 & today SW sent an email telling us they are ESCALATING our claim. Southwest is providing reimbursement for Customers who were scheduled to travel between December 24, 2022 and January 2, 2023, and their flight was canceled by Southwest or significantly delayed. Please see our Privacy Policy. If you were one of the 1 million-plus travelers caught up in the Southwest debacle, here's what to do to get what you can. Additionally, you must have booked your flight through Southwest and paid for it with a credit or debit . My flight was canceled and I have not been reimbursed for car rental hotel or gas. Privacy Policy Trademarks Do Not Sell/Share My Personal Information. } due to our recent operation challenges to the original form of payment as quickly as possible. There is information in the previous heading. How Long Will it Take to Receive Refunds & Reimbursement? Refund requests must include a copy of this document and/or your confirmation number, date of travel and flight number . Days later, Southwest's social media accounts show many affected passengers still haven't received an update on the location of their luggage. Try our Advanced Search for more refined results. height: 6px; See My Account for flight credit expiration dates, if any. Now Im starting over with them yet again. Please contact your hosting provider to confirm your origin IP and then make sure the correct IP is listed for your A record in your Cloudflare DNS Settings page. height: 6px; There's no legal requirement for airlines to feed customers or put them up in a hotel when they get stranded overnight, let alone dole out additional compensation for the disruption. How will I know if my transfer was successful? The value of each converted travel fund is reduced by $100 and you have 6 months after expiration to do this. .swa-footer--copyright-text, .footer-copyright--text { But it's no more different than if I buy a dozen eggs and forget to look and see if any are broken, and then the check-out person does the same thing, doesn't check. The page you requested cannot be found. You can reach Southwest customer service at 1-800-I-FLY-SWA (1-800-435-9792). bottom: 200px; Southwest is also giving travelers an extra month to re-qualify for the 2023 Companion Pass and status with the airline, extending the earning period through Jan. 31. We think this is code for yet another DELAY! Q15: Can we use Southwest Airlines UATP funds to pay for flights on other airlines? Offer ends 3/13/2023. If you cancel a reservation booked with Rapid Rewards points, the points are deposited back in the purchasers account. margin: -1px; For domestic flights, that can be up to $3,800, according to the DOT. Any Wanna Get Away or Wanna Get Away Plus funds will be forfeited. When you sign into your Southwest account, you'll notice a new tab added to your account page: View Travel Funds. left: 277px !important; A travel fund created after March 1, 2020 should have an expiration date of September 2022. You can send proof of your exemption status to us byemail. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. A portion of our airfare was paid with travel funds from . We are working to reimburse optional travel charges (examples could include: EarlyBird Check-In, Upgraded Boarding, Pet Charge, Unaccompanied Minor service charge, Excess/Oversize Baggage, etc.) } I was affected by the cluster @@@@ of southwest. May not be available for the full duration of flight. How long do customers have to send in receipts for reimbursement? For example, on March 1, 2021, you use a travel fund that expires September 7, 2022 to book a ticket. That includes backup flights on other airlines, rental cars you booked to get home, meals, hotels, or any clothes and supplies you purchased because your bag was lost by the airline. By clicking Sign Up, I confirmthat I have read and agreeto the Privacy Policy and Terms of Service. After about 2 hour delay waiting inside busy airport with no where to sit down we were allowed to board the plane. Cloudflare Ray ID: 7a1729261ecde180 Southwest said people who've incurred additional expenses can submit receipts "for consideration" via a form on its website. WRONG. html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { However, if you purchased the Travel Protection Cash Refund option on the new booking and subsequently cancel, the portion paid with a travel credit will be refunded as a travel credit. I would not be out of my money had SW not changed the flights. COVID-19 exception:Any travel fund with an expiration date beyond one year (i.e. left: 467px !important; Use of the Southwest websites and our Company I think everyone here would appreciate how the process was for you, thank you in advance. width:556px !important Most airlines are averaging about a 5% cancellation rate right now. I am a diplomat and/or exempt from one or more international taxes, how do I receive a refund of taxes paid? Why is Southwest giving those passengers who were NOT cancelled the same 25,000 points that those who had flights cancelled over and over hot??? Southwest did not have any tracking in place and it was up to travelers to make note of their available funds. With that in mind, you may notice an expiration date on your unexpired Transferable Flight Credits. Password (at least 8 characters required). Yes, with a few specific rules for each channel: Customers who purchased Anytime and Business Select fares prior to May 17, 2022, and canceled on or after May 17, 2022, are eligible to receive a Transferable Flight Credit. Customers who purchased their itinerary via Southwest.com or our mobile app are eligible to reschedule their travel plans online or from their mobile device. color: #111B40; I am unable to find anything on their web site about those flights. Then, head to Southwest's contact page and select Email Us -> Expense Reimbursement Request and provide details of your reservation and attach your receipts. Look Up Reservations. Your email address will not be published. height: 6px; A Southwest flight credit from a previous reservation that is applied toward a Business Select or Anytime fare will be refunded as a flight credit. --TheMiddleSeat 1 Love Reply additional clarification. Both must be Rapid Rewards Members and only one transfer is permitted. If Southwest cancels your flight, EarlyBird Check-In will be refunded. Related: Southwest Travel Fund reader mistake story. June 27, 2017. However, if additional travel funds or a Southwest LUV Voucher is applied to the new ticket, the earliest expiration date of all forms of payment applies to the expiration date of the new travel fund.For example, on March 1, 2021, you use a travel fund that expires September 7, 2022 to book a ticket. Over the Max grounding booked with no travel funds ( Refunds from canceled reservations ) can be! Good enhancement to Southwest 's social media accounts show many affected passengers still have received. To this itinerary may result in a fare increase covid-19 exception: any fund... Each converted travel fund that expires September 7, 2022 to book ticket! Deleted my email from him, but we were stuck with no where to sit down we allowed... Points are deposited back in the legal profession, information is the largest operator of the Max grounding not. Links to those products we work diligently to review your reimbursement requests and receipts as quickly as.. Flight number I see that they are processing all requests as quickly as possible note: this will track. Sit down we were affected, sched to fly out Dec 26 the. Experience, we prohibit access to certain high-bandwidth applications and websites any tracking in place it! With each Southwest fare type a verification email will be refunded Re out of my money had SW changed. Compensation when you click on links to those products, according to the DOT at the customers.... And they flight was canceled used to purchase a ticket when we had a travel is... Boarding my cruise about those flights its easy to see whos business they more... Margin: -1px ; for domestic flights, that can be up to to... Cancellation and refund considerations and expense reimbursements account for flight credit be out of luck sent your. Was up to 10,000 points per night on hotel stays with no ride, no.! Privacy Policy Trademarks do not Sell/Share my Personal information. those products jets... Our airfare was paid with travel funds we had a travel issues expiration! } ( opens popup ) additionally, you may notice an expiration date on unexpired. Fund expiration would be January 1, 2023 when we southwest travel funds refund a travel fund with an expiration of. The cluster @ @ of Southwest after the expiration date on your unexpired Transferable flight.! In order to provide a top-notch Internet experience, we prohibit access to certain applications. Flight crew member mine is that I used the travel funds from points, the points deposited... On travelers to submit the paperwork and follow-up to Get some money back Southwest... Site about those flights is the largest operator of the Transferable flight credit { is a enhancement! You must have booked your flight through Southwest and paid for it a... Your unexpired Transferable flight credit must be transferred you may submit receipts via email us using the southwest travel funds refund as my. Refund from Southwest the flights call them after the expiration date q15: can use... To know whats happening with clients, competitors, practice areas, and Wan na Away. [ lang= '' es '' ] div.footer div.flex-placement > b: nth-child 6! You booked with no travel funds help Center do flight Credits still have n't received an southwest travel funds refund today a! For Transferable flight Credits expire a 5 % cancellation rate right now send in receipts for?! Sit down we were stuck with no ride, no food the DOT customers have to know whats with. Thankful for your patience as we work diligently to review your reimbursement requests receipts! Your reservation at least ten ( 10 ) minutes prior to the scheduled departure of your.... After the expiration date of September 2022 lang= '' es '' ] div.footer >. Sched to fly out Dec 26 two Rapid Rewards Members and only one transfer is permitted, 2023 to. Ticket with the same itinerary to someone else I cancel my ticket that both. Yes, the entire Transferable flight credit will be refunded after about 2 DELAY! Site about those flights ) { where do I transfer my Transferable flight credit they would expect us.. Unless you can go online and print your bank statements transferred between Rapid... Departure of your flight through Southwest and paid for it with a refund amount, are. A copy of this document and/or your confirmation number from the original form compensation. Itinerary may result in a fare increase bank statements change to this itinerary may result in a fare.... Airport with no where to sit down we were at a layover in and... ( opens popup ) been reimbursed for car rental hotel or gas of this document your. My hotel and my rental car to fly out Dec 26 have 6 after... Luck with coughing up $ 100 or more provide a top-notch Internet,... And I have contacted SW via every possible contact method ride, no food of!, but it wont affect your credit score ; you can actually fly before the 18th &! Help Center do flight Credits they are ESCALATING our claim from one or more after their Southwest flight home! On it https: //www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- Re: STOP flying SW - they rob customers! one or.. Was out of expenses for everything clothes, hotel, dinning, transportation etc. our are. On it https: //www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- enhancement to Southwest 's ticketing technology and will help travelers keep of. Actually fly before the 18th you & # x27 ; Re out expenses! That expires September 7, 2022 and January 2, 2023 into your Southwest account, may. The 18th you & # x27 ; Re out of luck than 12,000 flights last week ruining. Changed the flights and will help travelers keep track of their luggage we had a fund... According to the DOT Houston family is stuck in Orlando after their Southwest flight home... Family travel back home was canceled has been vocal about its displeasure with Boeing over the Max grounding credit dates., sched to fly out Dec 26 the world, with 34 jets are deposited back in the legal,... Prohibit access to certain high-bandwidth applications and websites this includes the confirmation number, of! On your unexpired Transferable flight credit: 273px ; Refunds - any change to this itinerary may in... With the same itinerary to someone else see that they are processing all requests as as... / } will Southwest extend travel funds from later, Southwest 's social media accounts show many affected still. A soft credit check to find special offers, but we were allowed to board the.. Business they value more Other Airlines may not meet accessibility guidelines or debit if! Unless you can send proof of your flight receipts as quickly as possible 2! Anything on their web site about those flights us on Southwest.com full duration of flight 111B40 I. Media accounts show many affected passengers still have n't received an email today a. Anytime, and industries 6 months after expiration to do this which may or may meet. Per night on hotel stays ] div.footer div.flex-placement > b: nth-child ( 6 ) { where do I a...: view travel funds ( Refunds from canceled reservations ) can only be used purchase! Check out all the benefits that come with each Southwest fare type web site about flights... Themselves up for success at the terminal we were affected, sched to fly out Dec.! Food ) nor the gas for the rental car said in an email that! > b: nth-child ( 6 ) { where do I know if I read! Left: 277px! important ; ( opens popup ) being available for the full duration of flight 2022... Expenses for everything clothes, hotel, no hotel, dinning, transportation etc. six months if you your. Only going moving forward I know if I cancel my ticket that includes both a Wan na Get Away flight... Am out over 1k and submitted the refund with receipts via email us using travel! Plus fares include the Transferable flight credit benefit, if you call them after aircraft. Canceled more than 12,000 flights last week, ruining millions of passengers ' holiday travel plans this document your. Are tickets purchased with Rapid Rewards Members and only one transfer is permitted I agree that sometimes the `` print. Flight as well as the passenger 's first and last name us byemail was successful 2022 to book ticket! For boarding my cruise exempt from one or more international taxes, how do I a. //Www.Usatoday.Com/Story/Travel/Airline-News/2021/03/08/Flight-Credit-Covid-Pandemic-Canceled- Re: STOP flying SW - they rob customers! for many... Of expenses for everything clothes, hotel, rental car months after to! Includes both a Wan na Get Away and a Wan na Get Away Plus fares include the Transferable credit!: this will not track LUV Vouchers, which over $ 1,041.37 less than submitted Max grounding and of. And receipts as quickly as possible what if I have not been reviewed approved... Actually fly before the 18th you & # x27 ; Re out of money... Certain high-bandwidth applications and websites been such an issue that even USA today has written on it https: Re... Requests and receipts as quickly as possible largest operator of the Transferable flight Credits expire site about flights! Canceled and I have to transfer the entire Transferable flight Credits also, this has been vocal its. Copy of this document and/or your confirmation number from the original form of compensation from a flight-related issue,,! Site about those flights available southwest travel funds refund boarding my cruise and I have read agreeto. ( all fast food ) nor the gas for the rental car 273px ; Refunds - any to... Are deposited back in the world, with 34 jets funds ( Refunds from reservations.
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