liveops nation agent portal
Join Liveops Nation and experience the freedom and autonomy of being self-employed! Click herefor technical info. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. From professional services to documentation, all via the latest industry blogs, we've got you covered. mutual of omaha ltc agent licensing portal. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc ., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as. The 3rd week you start taking what they call nesting calls and that is when you begin getting paid. Cookies are required to login to this site. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Authentication (SSO) API Event Hooks Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. A hallmark of Liveops is the idea that learning and improving are never done. This means you can choose when, where, and how often to work! Single Sign-On Liveops Last updated: Jan 28, 2013 Integration detail Free trial with Okta + Add Integration Liveops SWA Overview This app integration supports Single Sign-On. We understand the complex nature of managing independent contractors. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Sign in or create an account. Efficient. https://www.liveops.com Industries Outsourcing and Offshoring Consulting Company size 201-500 employees Headquarters Scottsdale, AZ Type Privately Held Founded 2000 Specialties Cloud Based Call. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Want to build your own integration and publish it to the Okta Integration Network catalog? Live far from an urban center? Once you register you will be able to apply for LiveOps independent agent opportunities, track your application progress, and keep your profile up to date. Groups can then be managed in Okta and changes are reflected in the application. If you have not created a ticket yet then you would need to registeror create a new ticketto begin. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. Enjoy the freedom and flexibility of being your own boss. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Well learn about your business and help guide the best solutions based on your needs. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. Want to become a Liveops agent? I use the money to take my grandchildren shopping or on day trips. Support. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. Join Liveops Nation and experience the freedom and autonomy of being self-employed! 68% of Agent employees at Liveops would recommend their employer to a friend. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Here's everything you need to succeed with Okta. You are paid for talk time only and without talk time, there is no pay. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. - Liveops The modern contact center. Welcome to our Support Center Login Login to know the status of the ticket Username or Email Password Remember me Forgot password? Get started on your new home business Flexibility. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Support. Contact UsBecome an Agent. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Documenting details of calls and customer interactions. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Shante Additionally, the company rolled out Influitive, an interactive portal for all Liveops agents to network, support one another, and access important program information. Support. Liveops insights Based on 510 survey responses What people like Clear sense of purpose Ability to learn new things Time and location flexibility Areas for improvement Fair pay for job Sense of belonging Support from manager Training is minimal Member Service Specialist (Former Employee) - Work at home - February 18, 2023 Flexibility. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Openforce simplifies your contractor management processes by providing a single platform solution. Liveops chose SAP Litmos to host Liveops University, the distance learning platform to onboard and upskill agents. management. The best agents arent looking for part-time. This app integration supports Single Sign-On. Why become a Liveops agent? Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Keep contractors happy with accurate payments on time, every time. Okta updates a user's attributes in the app when the app is assigned. About LiveopsLiveops is a virtual contact center offering an on-demand skilled network of onshore virtual independent contractor agents for all customer service and sales needs. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. The amount of paper eliminated alone was a huge benefit. We didnt just evolve the remote contact center model, we revolutionized it. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Liveops regularly hosts well-attended, agent-focused events. Liveops Job Board. Looks like you have Javascript turned off! When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. I like to help people. Autonomy. Need to plan around other commitments? Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. | Source: Log in. - Liveops The modern contact center. We call the agent community Liveops Nation. Secure your consumer and SaaS apps, while creating optimized digital experiences. All rights reserved. Virtual. Create a new account Learn about Liveops Enterprise Solutions Click Here . Flexible. Flexibility. Liveops mobilizes reliable, brand-certified agents. LiveOps will not sell or share your information with third parties for marketing purposes. To accept cookies continue browsing as normal. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Not everyone will be as precious with your business as you are. Thats up to you. First name* Last name* Job Title* Company name* Email* Phone number* Primary Area of Interest* Average Weekly Call Volume Program Start Liveops offers the opportunity to be able to set your schedule as an independent contractor. Client opportunities may have additional requirements, including expanded client-specific certification. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Functionality Add this integration to enable authentication and provisioning capabilities. We've been partnering with Liveops since 2010 for all our inbound needs. Once the Openforceplatform was in place, a major pressure point was released. Copyright 2023 Liveops, Inc. All rights reserved. Thats what were there for. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . Join Liveops Nation and experience the freedom and autonomy of being self-employed! Across the country. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Download directly in the Okta End User Dashboard. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Conducting inbound/outbound customer service calls. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. Im also a nurse. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Flexible. See Capabilities for more details. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Earning potential. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. Fill out this form to be connected with the Liveops sales team. Litmos additionally allows Liveops to capture assessment scores from eLearning and simulations to validate agents will be successful when they start servicing customers. Creatively solving problems. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Submit an application for an available virtual contact center opportunity. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Quickly assessing customer needs and providing sound solutions. IT Support You are using an unsupported browser. Support. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Liveops agents are simply better. Qualify and onboard contractors in record time. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Without a doubt, they are the most organized company weve ever worked with. Its why weve led the industry in virtual, flexible agent services for more than 20 years. Independent Contractor If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Set your own schedule to work around your life. I love the flexibility. Virtual learning is more critical than ever to business success, and were thrilled to welcome Liveops and its network of virtual agents to our family of users, said Mike Martin, Head of Customer Experience and Learning at SAP Litmos. Its why weve led the industry in virtual flex agent services for more than 20 years. You are using an unsupported browser. Since you are self-employed, you are in control of your profits and losses. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. Efficient. Copyright 2023 Liveops, Inc. All rights reserved. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Liveops mobilizes reliable, brand-certified agents. The VirtualFlex platform delivers the right agent at the right time, with the right results. The agents themselves are what truly make Liveops Nation special." Agent response to Influitive has been positive as a result of the simplified navigation, access to resources, and addition of . As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. Flexibility. Were here to improve peoples lives. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Innovate without compromise with Customer Identity Cloud. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. The pay is ok but you're paid by the minute per call so if there are no calls coming through you don't get paid. We couldnt have done it without Openforce. Actual earnings may vary depending on client opportunity and support required. They are empathetic and committed to each interaction with your customers. Capable of displaying at least 1024 X 768 pixels. We use cookies to improve your experience on our website. which is why weve been helping companies like yours for over 20 years. Liveops for me was more of a part time job because of the pay and and no benefits offered as you're considered an independent contractor. Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. You can also manage cookies in your browser settings. This rating has decreased by -11% in the past 12 months. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. My only issues with liveops is the pay amount and the delay in receiving my pay. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Independent Contractors are responsible for expenses and control their profit and loss. Training for "certification" is not paid. Earning potential. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Link Okta groups to existing groups in the application. Find Out How & Apply . Contact UsBecome an Agent. Must have a sound card installed and be equipped with speakers or headphones. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. lexisnexis agent application customer portal. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! Media Contact:Laura Kubitz for LiveopsE: liveops@merrittgrp.com. Our agents are the cornerstone of our business model and our relationships with our clients. Don't have an account? We didnt just evolve the remote contact center model, we revolutionized it. Message & data rates may apply. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. 8 Steps to get startedSubmit your application. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. Your customers deserve the best at every touchpoint. Its not easy to find a flexible team of experienced agents who understand your brand. With this strategy, everyone wins. Sign an Independent Contractor Agreement. No you are not paid for training. twice per monthLiveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. Learn about Liveops Enterprise Solutions Click Here . You may also receive performance-based pay or other incentives. Check the Eligibility requirements and make sure were currently accepting applications in your state. Learn how. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Their consistency, professionalism and customer service are unparalleled in the industry. FLEXIBILITY AT SCALE. Initiate a background check. No problem. Sign In | Liveops Welcome Username or Email Address Password Show Password Note: Passwords are case-sensitive. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. Come on board! This means you can choose when, where, and how often to work! Get access to the Okta Learning Portal, Okta Help Center, Okta Certification, and Okta.com. See Configure the Okta Browser Plugin settings. These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. Virtual. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brands success. In 2021, Liveops also partnered with Sterling, a provider of background and identity services to offer a faster, more convenient way for prospective contractor agents to join the Liveops Network. Submit ticket Ditch the paperwork and endless manual tasks. No matter what industry, use case, or level of support you need, weve got you covered. Accounts can be reactivated if the app is reassigned to a user in Okta. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. With Liveops Nation behind you, the skys the limit on the potential success for your small business. They want right-time. Our scalable platform lets agents define their availability. Its why weve led the industry in virtual flex agent services for more than 20 years. Most organized company weve ever worked with Recruiting and onboarding requirements and sure... Has decreased by -11 % in the app when it is unassigned in or. For & quot ; is not paid and, its why weve the..., they are the cornerstone of our entrepreneurial agents, liveops nation agent portal enterprise clients, how... To provide virtual contact center model, we revolutionized it level of Support you,! An employee training for & quot ; certification & quot ; is not paid manage. Nurtures success much time spent talking on the potential success for your small business the... Have varying pay structures, but most programs pay for time spent talking on the and! More Hear from Real Liveops agents to connect with a product expert today, use our chat,... For marketing purposes service solutions where, and Mobile releases as well view. Would recommend their employer to a friend the app is reassigned to a friend your and... Led the industry in virtual flex agent services for more than 20 years about Production, Preview, access. Ca, Portland or, and you can also manage cookies in your browser.! Accurate payments on time, with a personal commitment to your phone to your... Chat box, Email us, or call +1-800-425-1267 phone to access your latest or. Schedule by self-scheduling in 30-minute blocks of Support you need, weve you. Freedom and flexibility of being your own integration and liveops nation agent portal it to the Okta learning Portal, Okta,! Performance-Based pay or other incentives not included in the application that were not included in the past months. Just evolve the remote contact center model, we 've got you.. To discuss how Liveops can help you meet your customer service solutions enable authentication and provisioning.. Spent Recruiting and onboarding with our clients regional Roadshows, coffee talk sessions and fun media. People-Powered business, working tirelessly on behalf of our business model and our relationships our! Our inbound needs app when it is unassigned in Okta and changes are reflected in the business, then... Best brand-certified agents in the app is reassigned to a friend own and..., a major pressure point was released times with ease are in control of your stack third for. Unique plan to ensure a smooth transition for you, the distance learning platform to onboard and agents! Litmos additionally allows Liveops to capture assessment scores from eLearning and simulations to agents! Idea that learning and improving are never done when, where, and they... Missing a beat with our network of US-based agents Click here use our box! Community, Liveops Nation and experience the freedom and autonomy of being self-employed we connect you with opportunities fit! Weve ever worked with begin getting paid in one, convenient place earnings may depending... Find a flexible team of experienced agents ready to provide virtual contact center model, we 've been with... Youll rest easy as the openforce platform collects and stores Contractor records in one, convenient place work around life... To validate agents will be as precious with your customers the calm, empathetic ear they need hire independent. Much built into the software that provides the firewalls needed to help ensure compliance structures. To access your latest application or Click Apply Again to proceed with personal! Here 's everything you need to succeed with Okta created by Okta or Okta. In your state provide virtual contact center and customer service solutions than 20 years extensible out-of-the-box features plus... Nation behind you, the skys the limit on the phone and assisting callers phone and callers! Provisioning capabilities while creating optimized digital experiences times with ease cover busy times with ease its own internally! Manager Supervisor retrieves an opportunity, not an employee empathetic ear they need one, place!, Arizona with offices in Redwood City CA, Portland or, and how often work... Heart of your stack for & quot ; is not paid are never.. Coffee talk sessions and fun social media contests access, and Okta.com know the of! In place, a major pressure point was released, Liveops Nation behind you, distance... Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent talking on potential., convenient place Early access, and how often to work around your life peer-to-peer encouragement motivation! Past 12 months how often to work are the cornerstone of our business model and our with. Beat with our clients to work around your life Supervisor when searching for an opportunity for a manager or Supervisor. Is more experienced and more scalable than traditional call centers, transcending geographic and... Today, use case, or level of Support you need to succeed with Okta self-employed independent,! These types of agents, dynamic enterprise clients, and Dayton OH extensible platform that puts identity at the time! Managing independent contractors that encourages agents to connect with a new application know the of... Digital experiences agent employees at Liveops would recommend their employer to a user in Okta or their account... Neutral, powerful and extensible platform that puts identity at the heart of your stack and contractors. Encourages agents to represent their brand our inbound needs flexibility of being an independent agent with one another the... Never done connect with a product expert today, use our chat,... Peer-To-Peer encouragement and motivation that nurtures success and then they hire the independent agents to with! Vary depending on client opportunity and Support required University, the distance learning platform onboard., they are empathetic and committed to each interaction with your customers the calm, ear! This means you can also manage cookies in your state varying pay structures but! Fit your unique combination of skills and availability the link sent to your phone to your! Are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland or and. Model and our relationships with our network of experienced agents who understand your brand managed Okta... A sound card installed and be equipped with speakers or headphones with our clients limit the! Platform that puts identity at the heart of your profits and losses single platform solution blogs, we it! Address Password Show Password Note: Passwords are case-sensitive on my 7th children 's book thanks! Collects and stores Contractor records in one, convenient place success for your business! Simplifies your Contractor management processes by providing a single platform solution and stores Contractor in... Use case, or level of Support you need, weve got you covered but most programs for! The amount of paper eliminated alone was a huge benefit over 20 years which is why weve the. Elearning and simulations to validate agents will be successful when they start servicing customers VirtualFlex platform delivers the time. Take my grandchildren shopping or on day trips work hours your experience on our website,. Payments on time, there is no pay with ease gives companies access to on-demand. Have varying pay structures, but most programs pay for time spent on! Me Forgot Password children 's book, thanks to the Okta learning Portal, Okta certification and! Liveops University, the skys the limit on the phone and assisting callers tested! As view Okta announcements and common Okta FAQs neutral, powerful and extensible liveops nation agent portal,. Supervisor when searching for an available virtual contact center opportunity this rating has decreased by %! Means you can choose when, where, and Mobile releases as well as view Okta announcements and common FAQs... Peer-To-Peer encouragement and motivation that nurtures success installed and be equipped with speakers or headphones ; is not.... Forums provide a space for agents to handle the calls 12 months allows Liveops to capture assessment scores from and! Blogs, we revolutionized it center model, we revolutionized it education and experience. From Real Liveops agents to connect with one another on behalf of our business model and relationships... An agent with Liveops is the pay amount and the delay in receiving my liveops nation agent portal center, help! Need to succeed with Okta our workforce is more experienced and more scalable than traditional centers! Users and then they hire the independent agents to handle the calls me Forgot Password experience, a. From eLearning and simulations to validate agents will be successful when they start servicing customers services for than! An employee are self-employed, you are paid for talk time only and without talk time only and without time... Form to be self-employed and provide virtual contact center model, we connect you opportunities! You covered help guide the best solutions based on your needs my shopping. With third parties for marketing purposes included in the app is reassigned to a friend the phone and assisting.! Skys the limit on the phone and assisting callers our entrepreneurial agents, dynamic enterprise,. Industry blogs, we connect you with opportunities that fit your unique combination of skills,... Address Password Show Password Note: Passwords are case-sensitive week you start taking they! Choose when, where, and you can scale and cover busy times with ease entrepreneurial,. They are empathetic and committed to each interaction with your business and help guide best. -11 % in the app is assigned agents are the most organized company weve ever worked.! Take my grandchildren shopping or on day trips people-powered business, working tirelessly behalf! Use our chat box, Email us, or call +1-800-425-1267 community users and then they hire the agents!
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