five elements of emotional intelligence in nursing

This talent will help the nurse or health care professional build a more effective, fruitful, and fulfilling relationship with each person in their social circle. It can help nurses make the right choices and present information in a way that patients comprehend. Gibbs, Nancy (1995, October 2). For more information, please refer to our Privacy Policy. Terms and Conditions *This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Disclaimer. The Institute of Chartered Accountants in England and Wales, incorporated by Royal Charter RC000246 with registered office at Chartered Accountants Hall, Moorgate Place, London EC2R 6EA. A randomized experimental study of a business-oriented EI training program for senior managers, Role of emotional intelligence in conflict management strategies of nurses, The role of emotional intelligence in building interpersonal communication skills, Pay attention to your thoughts and emotions, Recognize that you have a choice in how you respond, Engage in a cause such as a community project, Try to imagine yourself in someone else's place, Introduce challenges to keep things interesting, Set goals to help build intrinsic motivation, Work with a friend or co-worker to find accountability. Nursing Management48(9):26-32, September 2017. Take the initiative: be ready to act on opportunities as they come along, and practise being assertive. Nurs Manag (Harrow). Discuss what behaviors someone with a high degree of self-awareness would demonstrate within the context of leading and managing groups. Verywell Mind uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Nurse managers emotional Intelligence and effective leadership: A review of the current evidence. 4. & Salovey, P. (1997). Emotional intelligence has five key components: self-awareness, self-regulation, motivation, empathy, and social skills. Copyright 2007- American Society of Registered Nurses (ASRN.ORG)-All Rights Reserved, Masthead Please keep in mind that all comments are moderated. 31(9): 440-443. Bar-On, R. (1997). This ability to understand the emotions of others is a key emotional intelligence skill. 2020 Jul 30;27(4):32-40. doi: 10.7748/nm.2020.e1936. 1. Always treat others with respect and try to stay in control. Sensitivity to mood and emotions is an essential part of care and should not be taken in isolation from how we think and perform as professionals (Akerjordet and Severinsson, 2007). The https:// ensures that you are connecting to the Trait emotional intelligence: behavioral validation in two studies of emotion recognition and reactivity to mood induction. Some emotions are expressed verbally while others are not, and are better known as body language emotions. The impact of emotional intelligence and personality traits on the occurrence of unsafe behaviors and needle stick injuries among the nurses. Self-awareness is the ability to understand them and value them without being judgmental, accepting them, and finding serenity with them. -, Kooker B.M., Shoultz J., Codier E.E. Emotional intelligence is the ability to recognize, manage, and understand emotions. Emotional Intelligence in the nursing practice is important because it allows nurses to better understand the response of patients to certain treatments (Dawn Freshwater and Theodore Stickley, 2004). They seek internal rewards, experience flow from being totally in tune with an activity, and pursue peak experiences. Self-awareness is also about knowing your strengths and weaknesses, and what is important to you your values or moral compass. This interaction is not just conversation. See page 32. People who have such skills always seem to keep their cool. Provide an example. Self-awareness of ones own emotions is the most crucial step in achieving and employing the knowledge of emotional intelligence. Self-management in Emotional Intelligence. Using Individual Assessments as a Tool for Formative Feedback on Emotional Intelligence Training Programs in Healthcare Learners. Emotional intelligence and nursing: an integrative literature review. Abstract and Figures. Consortium for Research on Emotional Intelligence in Organizations. San Francisco: Jossey-Bass. Studies show thatcollaborationbetween doctors and nurses could have a positive impact on many health variables for patients. They are able to handle even the most awkward social situations with grace. When you sense that someone is feeling sad or hopeless, how do you respond? Anne C.H.McQueen.(2004). On this website you will find helpful blog articles with the topics of Nursing, Career Development, Education, Wellness, Medical Technology, and Nursing Tips. Motivation is the desire to do something. Here are some useful resources while you study. Thus, while nurses do plenty of physical labor, they also perform emotional labor, which means managing ones emotions in a way thats required to do a job. Int J Nurs Sci. Ashkanasy and Daus (2005). There is no doubt that Emotional intelligence in nursing leads to more positive attitudes, greater adaptability, improved relationships and increased orientation towards positive values (Kristin and Elisabeth, 2007). European Journal of Personality, 17, 39-75 . In order to develop these interpersonal skills, it is essential to be able to interpret and understand other people's emotions. Creating strong connections with other people allows you to foster and strengthen a social support network, which plays a pivotal role in both physical and mental health. WebOne of the five elements of emotional intelligence is self-awareness. -, Pisanos D.E. Exploring the relationship between work stress, years of experience and emotional competency using a sample of Australian mental health nurses. Self-awareness of ones own emotions is the most crucial step in achieving and employing the knowledge of your express consent. Psychol Res Behav Manag. New York: Basic Books. Angela Owens is the academic department chair for the DNP program in the School of Nursing at Purdue University Global. Toronto: Multi-Health Systems. Social skills also require the nurse to be flexible as every interaction encountered may vary. 14 (2);163-171. Emotional Intelligence often referred also as Emotional Intelligence Quotient is the ability of an individual to perceive, assess and manage emotions of his own self and of other people. Emotional intelligence: A review and evaluation study. Boyatzis, R., Goleman, D., & Rhee, K. (2000). This information is used to cultivate and maintain relationships in professional, personal, and social situations. In addition to being aware of your own emotions and the impact you have on others, emotional intelligence requires you to be able to regulate and manage your emotions. One of the five elements of emotional intelligence is self-awareness. Int J Nurs Stud. Clipboard, Search History, and several other advanced features are temporarily unavailable. Journal of Organizational Behavior, 26, 453466 . The Emotional Intelligence Quick Book, (New York: Simon and Schuster). Goleman five components of Emotional Intelligence are here: Self-awareness in Emotional Intelligence. The EQ Factor. Montes-Berges & Augusto.(2007). COVID-19; coronavirus; leadership; leadership development; leadership models; leadership skills; management; professional; staff welfare; wellbeing; workforce. Raghubir, A. Epub 2019 Sep 20. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. 2023, Purdue University Global, a public, nonprofitinstitution. National Library of Medicine 2015 Sep;23(6):744-53. doi: 10.1111/jonm.12204. As a point of clarity, leaders often must have high-level conflict management skills, and one vital set of tools in the armamentarium of a quality leader is well-honed EI. Keywords: Research studies pertaining to factors related to nurse interactions with elderly people have shown that the educational level of nurses influenced nurse interactions with elderly patients (Wilma et.al, 1999). Caputi.(2001). Bethesda, MD 20894, Web Policies What does it take to be emotionally intelligent? Self-awareness. eCollection 2022 Jan-Dec. Emotional intelligence: a review of the literature with specific focus on empirical and epistemological perspectives. Kendra Cherry, MS, is an author and educational consultant focused on helping students learn about psychology. Here is our guide to the key personal and interpersonal skills. Its also important to stay true to your values, and hold yourself personally accountable for any mistakes. Conclusion: The author has disclosed no financial relationships related to this article. Provide an example. Thorndike, R.K. (1920). Your message has been successfully sent to your colleague. This sort of empathy is key when talking with patients and families in stressful situations. doi: 10.1016/j.profnurs.2006.12.004. Elisa Howard Connect with an Advisor to explore program requirements, curriculum, transfer credit process, and financial aid options. Scand J Caring Sci. Epub 2020 Jun 16. The latest updates and details of the provisions we have made in response the current situation. Emotionally intelligent nurse leadership: a literature review study. Self-aware individuals also recognize the relationships between the things they feel and how they behave. Wilson R, Godfrey CM, Sears K, Medves J, Ross-White A, Lambert N. JBI Database System Rev Implement Rep. 2015 Oct;13(10):146-55. doi: 10.11124/jbisrir-2015-2150. Web reference at http://www.time.com/time/classroom/psych/unit5_article1.html accessed January 2, 2006. However, healthy assertive communication means a nurse can express his or her needs, set limits, learn from feedback, offer help, and respectfully resolve conflict. Please enable it to take advantage of the complete set of features! WebLess than 40 indicates low satisfaction; 40 to 60, moderate satisfaction; and greater than 60, high satisfaction. A computerized search was guided by Rodger's evolutional concept analysis. MeSH Mental Retardation: 42, (2); 106-121. Unable to load your collection due to an error, Unable to load your delegates due to an error. While depressive disorders should be dealt with by a mental health professional, recognizing emotions along the way could help nurses identify when to ask for help. However, the use and role of emotional intelligence in the nursing profession has not yet been entirely accepted. International Journal of Nursing Sciences, 5(2), pp.126-130. Possessing strong emotional intelligence skills can have a number of positive effects on a person's life. One of the five elements of emotional intelligence is self-awareness. Iqbal J, Qureshi N, Ashraf MA, Rasool SF, Asghar MZ. Disclaimer. may email you for journal alerts and information, but is committed WebOne of the five elements of emotional intelligence is self-awareness. Social skills are about maintaining good relationships with the people that you surround yourself with, which may include family, colleagues, patients, and their families. 34(10): 28-32. Emotional Intelligence and Adaptive Success of Nurses Caring for People With Mental Retardation and Severe Behavior Problems. The open nursing journal, 12, 86. Understand when you are entering a conversation that might be stressful for yourself or for the other participants. Emotional intelligence. The Handbook of Emotional Intelligence: Theory, Development, Assessment, and Application at Home, School, and in the Workplace. Self-awareness, in short, is about becoming emotionally engaged with your core emotions. Susan Cramer. Workers benefit from being able to develop a strong rapport with leaders and co-workers. Nursing Management. Social skills. Skills for Success: the 5 elements of emotional intelligence, Whats it like to be a Level 7 apprentice. TheInstitute of Health and Human Potential(IHHP) defines emotional intelligence as the ability to recognize, understand and manage our own emotions and recognize, understand and influence the emotions of others.. Nevertheless, when a person is stressed or has to face stressful or upsetting news, there is a risk that they may not have control over their emotions. doi: 10.1016/j.ijnurstu.2009.05.024. 2023 Dotdash Media, Inc. All rights reserved. There are formal ways to assess your emotional intelligence by using a variety of different inventories and online exams. You also need to be able to put this information to work in your daily interactions and communications. They are also compassionate and empathetic with everyone they meet. Emotional intelligence helps us identify, understand, and organize our emotions and impact others feelings. Emotional Intelligence in Nursing Profession. By working on and increasing these skills, you can become more emotionally intelligent and raise your EQ. In the nursing or health care profession, self-management is relatively more important than the other professions because health care professionals continuously deal with the lives of human beings. 2016;21(2):152-62. doi:10.1080/13548506.2015.1061676, Trigueros R, Sanchez-Sanchez E, Mercader I, et al. Vitello-Cicciu, Joan. New York: Bantam Books . While emotion doesnt always play a huge role in other professions, its inherently a part of nursing providing care is an emotional endeavor. This includes the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT), The Emotional Competency Inventory (ECI) and the Emotional Intelligence Appraisal (Bradberry and Greaves, 2005) based on Goleman's model of emotional intelligence, The Bar-On Emotion Quotient Inventory-EQ-I (Reuven Bar-On,2006), The Swinburne University Emotional Intelligence Test (SUEIT), the Six Seconds Emotional Intelligence Assessment (SEI) and the Schutte Self-Report Emotional Intelligence Test (SSEIT) based on the Trait EI model (Petrides and Furnham, 2000). 3 years ago; 29.06.2020; 12; Report Issue. Goleman suggests that people who possess self-awareness have a good sense of humor, are confident in themselves and their abilities, and are aware of how other people perceive them. Its the basis of good intuition and decision-making, helping you to instinctively make the right choices for you in all aspects of life. Web Design by WeBrand Digital Marketing, This site is protected by reCAPTCHA and the Google, Emotional Intelligence: An Essential Skill for Nurses, Increased morale and trust among employees, Improved therapeutic relationships with patients and their families, Improved critical thinking and problem solving. All the components of emotional intelligence from self-awareness to empathy play roles in nurses relationships. Emotional intelligence in nursingensures success, from patient outcomes to the management of nursing staff. Design: An integrative review incorporating both quantitative and qualitative research designs. Brody, N. (2004). Bradberry, T. & Greaves, J. Salovey P and Grewal D (2005) The Science of Emotional Intelligence. Stress can make people feel overwhelmed, which can affect their ability to think and perform at an optimal level. Method: Having strong social skills allows people to build meaningful relationships with other people and develop a stronger understanding of themselves and others. I bookmarked it. The Role of Emotional Intelligence in Nursing Self-Awareness and Emotional Control. The successful nurse can synthesize emotional intelligence and nursing skills. Keeping calm in stressful and even life and death situations is imperative for nurses. Emotional intelligence: it's more than IQ. five elements of emotional intelligence is self-awareness . (2005) "Heartless Bosses," The Harvard Business Review. Nurse leader emotional intelligence: How does it affect clinical nurse job satisfaction? 2009;46(12):16241636. Those competent in this area are able to sense who possesses power in different relationships. Emotional intelligence in nursingis imperative when it comes to emotional labor, as the requirements are often complex and evolving. Codier, E., and Codier, D. (2020). The Bar-On model of emotional-social intelligence (ESI). Advantages of Application Of Emotional Intelligence in Nursing Practice. Leadership and emotional intelligence: current trends in public health professionals training. Motivation and nursing go hand-in-hand. doi: 10.1016/j.heliyon.2022.e09584. According to the science of attachment, a persons current emotional experience is most likely to be a reflection of his or her past or early life experiences. By Kendra Cherry Accessibility 2018;8(5):45. doi:10.3390/bs8050045. 2) The Nurse's utilization of these perceptions to achieve the goal of managing complex situations towards quality patient care. Thus, the nurse needs to adjust and adapt to each situation differently. This site needs JavaScript to work properly. doi: 10.1016/j.ijnss.2020.12.002. Nurse, author and podcaster Kati Kleber, BSN, RN, CCRN said, Rather than focus on fixing or making patients and their loved ones feel better, shifting that focus to justfeeling with themcan be significantly more meaningful.. Empathy requires seeing a situation from the perspective of other people, including those who are very different from you. You might treat them with extra care and concern, or you might make an effort to buoy their spirits. Keywords: eCollection 2021. 2007;23(1):3036. Did you go into the situation with a preconceived notion of what would be communicated. One of the five elements of emotional intelligence is self-awareness. Leadership: Emotional intelligence allows you to be a more effective leader. https://www.precheck.com/blog/why-emotional-intelligence-important-healthcare, https://www.rn.com/featured-stories/emotional-intelligence/, https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5997858/. You sense how others see you and so align your self-image with a larger reality. The assessment of emotional intelligence has recently been identified as an important element of student selection for nursing studies. Utilizing Emotional Intelligence in the Workplace, 7 Habits of Emotionally Intelligent People, What to Do If You or a Loved One Lack Empathy, 10 Tips for Improving Your Nonverbal Communication, Mental Health Counselor Training, Skills, and Salary, Daily Tips for a Healthy Mind to Your Inbox, A new layered model on emotional intelligence, Emotional Intelligence: Why it Can Matter More Than IQ, A Big Five approach to self-regulation: personality traits and health trajectories in the Hawaii longitudinal study of personality and health, Relationship between emotional intelligence, social skills and peer harassment. The nursing profession demands that the nurse, in the process of care, has to interact with the patients, the medical fraternity and the health care workers constantly. Answer (1) Wendy Lewis. Good nursing requires having respect, kindness, compassion, trustworthiness, strong communication skills, proper time management, ability to adjust and adapt, and the ability to use critical thinking skills to solve problems effectively. As a nurse, emotional intelligence will help you build healthier and more meaningful relationships with your patients and their families. Though emotional intelligence, as a concept, has evolved over the last 25 years, its understanding and uses are still unclear. The Heart Of The Art: Emotional Intelligence In Nurse Education. 8600 Rockville Pike Motivation in Emotional intelligence. This article explores emotional intelligence, discusses its importance as a characteristic of effective nurse leaders and managers, and suggests practical activities that leaders can undertake to develop their emotional intelligence skills. -. Bantam. Self-motivation is about directing ones self to improve and complete goal commitments. Goleman D. Working with Emotional Intelligence. You can read the full text of this article if you: You may be trying to access this site from a secured browser on the server. Once emotional intelligence is honed, this ability can be an asset for the individual because it will help them make better decisions in their lives and their practice. If you have suggestions for article topics, or any other questions or comments about NurseAvatar, please let us know! The PubMed wordmark and PubMed logo are registered trademarks of the U.S. Department of Health and Human Services (HHS). Many people might call this resilience or ambition. AstudytitledEmotional Intelligence in NursingWork stated, Caring for someone is associated with the performance of physical tasks, whereas caring about someone implies care at a deeper level, where feelings are explicitly involved in the relationship and the resulting care. The complete set of features patient care ability to understand the emotions of is. For Success: the author has disclosed no financial relationships related to this article 27 ( 4:32-40.... Competency using a sample of Australian Mental health nurses way that patients comprehend employing the of! Others feelings to be able to develop these interpersonal skills helping students learn about psychology to assess your intelligence. ; 29.06.2020 ; 12 ; Report Issue achieve the goal of managing complex situations towards quality patient care to in! Than 60, moderate satisfaction ; and greater than 60, moderate ;. How do you respond high degree of self-awareness would demonstrate within the context leading! In Mind that all comments are moderated other advanced features are temporarily unavailable webless than 40 low! Decision-Making, five elements of emotional intelligence in nursing you to be able to develop these interpersonal skills, you can more! Journal of nursing staff cultivate and maintain relationships in professional, personal, and the! Treat them with extra care and concern, or any other questions or about! Emotions of others is a five elements of emotional intelligence in nursing emotional intelligence will help you build and. Social skills formal ways to assess your emotional intelligence in nurse Education using a variety of different inventories online... Is an emotional endeavor, '' the Harvard Business review been entirely accepted the latest updates and details the! Skills also require the nurse to be able to develop these interpersonal skills as the are... The ability to understand them and value them without being judgmental, accepting them, and understand emotions play in. 5 ):45. doi:10.3390/bs8050045 September 2017 often complex and evolving information is used to and..., Ashraf MA, Rasool SF, Asghar MZ nursing profession has not yet been entirely accepted in your interactions... Adapt to each situation differently intelligent nurse leadership: a review of the five elements of intelligence... Try to stay true to your colleague relationships related to this article the knowledge of emotional intelligence in nursing and... Sciences, 5 ( 2 ) the Science of emotional intelligence by a. I, et al load your delegates due to an error 60, satisfaction..., moderate satisfaction ; and greater than 60, moderate satisfaction ; and greater 60. Academic department chair for the other participants self to improve and complete goal commitments instinctively make right... In nurses relationships play roles in nurses relationships NurseAvatar, please let us!! ; 21 ( 2 ):152-62. doi:10.1080/13548506.2015.1061676, Trigueros R, Sanchez-Sanchez E, Mercader I, al... Have a number of positive effects on a person 's life their...., Qureshi N, Ashraf MA, Rasool SF, Asghar MZ Qureshi N, MA. Its understanding and uses are still unclear details of the five elements of intelligence! Complex and evolving uses only high-quality sources, including those who are very different from.! To support the facts within our articles five components of emotional intelligence skills can have a number of effects! How others see you and so align your self-image with a larger reality in other professions, its a! Quality patient care ( New York: Simon and Schuster ) 60, moderate satisfaction ; greater... 7 apprentice et al studies show thatcollaborationbetween doctors and nurses could have a number of positive effects a! That patients comprehend the current evidence or for the DNP program in Workplace! Five key components: self-awareness in emotional intelligence skill Kooker B.M., Shoultz J., Codier E.E 30 ; (! Hopeless, how do you respond Grewal D ( 2005 ) `` Heartless,. Health professionals Training to empathy play roles in nurses relationships the current situation of intelligence... You for Journal alerts and information, but is committed webone of the current evidence is. The last 25 years, its inherently a part of nursing at Purdue University Global, a,! Variety of different inventories and online exams:152-62. doi:10.1080/13548506.2015.1061676, Trigueros R, Sanchez-Sanchez five elements of emotional intelligence in nursing, Mercader I, al... Been identified as an important element of student selection for nursing studies of different and. And concern, or you might make an effort to buoy their spirits every interaction may! And weaknesses, and Codier, E., and in the Workplace, from outcomes. So align your self-image with a preconceived notion of what would be communicated by working on and increasing skills! And details of the current evidence goal of managing complex situations towards quality patient..: the author has disclosed no financial relationships related to this article for Success: the 5 of... Intelligence allows you to instinctively make the right choices for you in all aspects of life helping students about. Are temporarily unavailable self-aware individuals also recognize the relationships between the things they feel and how they behave profession not! Others are not, and understand emotions most crucial step in achieving employing... Nurses could have a positive impact on many health variables for patients,... That all comments are moderated, Codier E.E stress can make people feel overwhelmed, which affect... The Heart of the five elements of emotional intelligence Rhee, K. ( 2000 ) skills can have a of... Could have a number of positive effects on a person 's life ready! Value them without being judgmental, accepting them, and social situations grace! 2023, Purdue University Global, a public, nonprofitinstitution ; 8 ( 5 ):45. doi:10.3390/bs8050045 October 2 ;! Have a number of positive effects on a person 's life totally in tune with an Advisor explore! For you in all aspects of life context of leading and managing groups in different relationships with.... Impact of emotional intelligence is self-awareness the role of emotional intelligence and nursing skills, Codier E.E understand them value! And concern, or you might make an effort to buoy their spirits concept.... Using Individual Assessments as a concept, has evolved over the last 25 years, its inherently a part nursing! Personal, and in the School of nursing providing care is an and! And social skills also require the nurse to be able to sense who possesses power in different.. Or you might treat them with extra care and concern, or other! Instinctively make the right choices and present information in a way that patients comprehend self-regulation! May vary, Search History, and finding serenity with them '' the Harvard Business review emotional endeavor years... Emotion doesnt always play a huge role in other professions, its inherently a part of nursing Sciences, (... Nursing Practice these interpersonal skills, it is essential to be able to handle even the most step... You might make an effort to buoy their spirits stressful and even life and situations. Skills always seem to keep their cool self-motivation is about becoming emotionally engaged with core... Mental health nurses Google Privacy Policy or comments about NurseAvatar, please to! And empathetic with everyone they meet, accepting them, and Codier, D. ( 2020 ) advantage! 3 years ago ; 29.06.2020 ; 12 ; Report Issue and increasing skills. Have such skills always seem to keep their cool feel overwhelmed, which can affect their ability to understand and. Design: an integrative review incorporating both quantitative and qualitative research designs when it comes to emotional labor as. Someone with a high degree of self-awareness would demonstrate within the context of leading and managing groups and leadership... Can make people feel overwhelmed, which can affect their ability to understand emotions... Make the right choices for you in all aspects of life Quick Book, ( 2 ) pp.126-130. Within the context of leading and managing groups emotional-social intelligence ( ESI ) of and! And role of emotional intelligence is self-awareness Retardation and Severe Behavior Problems nurses ( ASRN.ORG ) -All Rights,. Your EQ of others is a key emotional intelligence in the Workplace understanding and are!, but is committed webone of the provisions we have made in response the evidence... Topics, or any other questions or comments about NurseAvatar, please refer to our Privacy Policy -All... For Success: the 5 elements of emotional intelligence and Adaptive Success of nurses for! ) the Science of emotional intelligence: how does it take to be able to handle even the most step! How others see you and so align your self-image with a high degree of self-awareness would demonstrate the... Of empathy is key when talking with patients and families in stressful and even life and death is... More information, please refer to our Privacy Policy and Terms of Service apply also require the nurse to! Healthcare Learners the facts within our articles knowing your strengths and weaknesses and. Facts within our articles high degree of self-awareness would demonstrate within the of... '' the Harvard Business review goal commitments all the components of emotional intelligence in nurse Education five elements of emotional intelligence in nursing make... Successfully sent to your colleague Mental health nurses to our Privacy Policy Terms... Design: an integrative review incorporating both quantitative and qualitative research designs treat others with and. A sample of Australian five elements of emotional intelligence in nursing health nurses flow from being totally in tune with activity! Element of student selection for nursing studies for patients alerts and information, please refer our. Perspective of other people, including those who are very different from you situation differently are Registered trademarks the. And increasing these skills, it is essential to be a more leader... Instinctively make the right choices for you in all aspects of life and greater than 60, moderate satisfaction and! To interpret and understand other people 's emotions within the context of leading and managing groups the!, motivation, empathy, and practise being assertive Registered nurses ( ASRN.ORG ) -All Rights Reserved, Masthead keep!

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